Dashain and Dussehra holiday notice, 18–25 October 2026

A season for togetherness

Happy Dashain
& Dussehra.

Joy, good health, and beautiful new beginnings for you and your loved ones.

Devotional illustration of Goddess Durga seated on a lion
With warm wishes, iWishBag

Holiday service update

What’s paused.
What’s open.

18–25 October 2026Dashain & Dussehra service schedule
Service18–25 Oct
Assisted quotesPrice estimates that need a team member’s help.Paused
Human customer supportReplies and assistance from our support team.Paused
Deliveries to NepalDelivery to customers in Nepal is paused.Paused
Deliveries to IndiaDelivery to customers in India is paused.Paused
Automatic quotesGet an instant price estimate online.Open
PurchasesWe continue buying items from stores for your orders.Open
AI customer supportOur AI assistant remains available to answer questions.Open
WarehousesOur warehouses continue receiving and handling packages.Open
DispatchWe continue sending packages onward from our warehouses. Deliveries to customers in Nepal and India remain paused.Open
Deliveries to all other destinationsDeliveries outside Nepal and India continue as usual.Open

AI help stays available throughout the holiday. Human support is paused 18–25 October.

iWishBag

How to pay for your order

Payment process

You only pay after you have reviewed and approved your quote. Here is how it works:

  1. Review your quote -- Check the pricing breakdown, delivery timeline, and all details.
  2. Approve the quote -- Click "Approve" to confirm you want to proceed.
  3. Choose a payment method -- Select from the available options for your region.
  4. Complete payment -- Follow the instructions for your chosen method.
  5. Confirmation -- We verify payment within 1 business day and send you a confirmation email.

Payment methods by region

Available payment methods depend on your location. Common options include:

  • Cards -- Visa, Mastercard, American Express
  • Digital wallets -- PayPal, plus region-specific wallets
  • Bank transfer -- Direct bank transfer with our account details
  • Local methods -- UPI, eSewa, Khalti, Fonepay, net banking, and more depending on your country

Check our payment methods article or your quote page for the exact options available to you.

What if my payment fails?

  • Verify your card details and available balance.
  • Try a different payment method.
  • Check if your bank is blocking international transactions (for card payments).
  • Contact us if the issue persists -- we can help troubleshoot or provide alternative payment instructions.

Payment security

All payments are processed through secure, encrypted payment gateways. We do not store your card details. Bank transfers are made directly to our verified business accounts.

Was this article helpful?