Diwali service notice, 7–15 November 2026

iWishBag celebrates the festival of lights

Let there be
a little more light.

Happy Diwali. Wishing you brighter beginnings,
warm gatherings, and a home full of joy.

Devotional illustration of Goddess Lakshmi and Lord Ganesha with lit diyas

WITH LOVE, iWishBag

Plan your holiday shopping

Here’s what to expect.

07—15NOVEMBER 2026

Paused for the holiday

  • Assisted quotes

    Price estimates that need a team member’s help.

  • Human customer support

    Replies and assistance from our support team.

  • Deliveries to Nepal

    Delivery to customers in Nepal is paused.

  • Deliveries to India

    Delivery to customers in India is paused.

Open as usual

  • Automatic quotes

    Get an instant price estimate online.

  • Purchases

    We continue buying items from stores for your orders.

  • AI customer support

    Our AI assistant remains available to answer questions.

  • Warehouses

    Our warehouses continue receiving and handling packages.

  • Dispatch

    We continue sending packages onward from our warehouses. Deliveries to customers in Nepal and India remain paused.

  • Deliveries to all other destinations

    Deliveries outside Nepal and India continue as usual.

Only the services listed as paused are affected.
AI support is available throughout the holiday.

iWishBag

How to track your order

Tracking your order

Once your order is placed and shipped, you can track its progress at every stage:

  1. Log in to your account and go to My Orders.
  2. Click on the order to see the tracking timeline with milestones: Ordered, Shipped from seller, Arrived at warehouse, Dispatched to you, Out for delivery, Delivered.
  3. You will also receive email notifications at key stages.

Why is my tracking not updating?

Tracking can pause during:

  • Export processing at origin country
  • Customs clearance (1-5 business days is normal)
  • Carrier handoffs between international and local couriers

If there is no movement for more than 4 business days, contact our support team and we will investigate with the carrier.

Was this article helpful?