Diwali service notice, 7–15 November 2026

iWishBag celebrates the festival of lights

Let there be
a little more light.

Happy Diwali. Wishing you brighter beginnings,
warm gatherings, and a home full of joy.

Devotional illustration of Goddess Lakshmi and Lord Ganesha with lit diyas

WITH LOVE, iWishBag

Plan your holiday shopping

Here’s what to expect.

07—15NOVEMBER 2026

Paused for the holiday

  • Assisted quotes

    Price estimates that need a team member’s help.

  • Human customer support

    Replies and assistance from our support team.

  • Deliveries to Nepal

    Delivery to customers in Nepal is paused.

  • Deliveries to India

    Delivery to customers in India is paused.

Open as usual

  • Automatic quotes

    Get an instant price estimate online.

  • Purchases

    We continue buying items from stores for your orders.

  • AI customer support

    Our AI assistant remains available to answer questions.

  • Warehouses

    Our warehouses continue receiving and handling packages.

  • Dispatch

    We continue sending packages onward from our warehouses. Deliveries to customers in Nepal and India remain paused.

  • Deliveries to all other destinations

    Deliveries outside Nepal and India continue as usual.

Only the services listed as paused are affected.
AI support is available throughout the holiday.

How iWishBag works -- a complete guide for new users

What is iWishBag?

iWishBag is a cross-border shopping concierge. We help you buy products from international online stores and deliver them to your door -- handling the purchase, international shipping, customs clearance, and last-mile delivery.

We are not a seller. You are buying from the original store (Amazon, eBay, AliExpress, etc.). We act as your purchasing agent and logistics coordinator.

How it works in 5 steps

1. Find what you want

Browse any online store worldwide. When you find a product you want, copy the product URL.

2. Get a quote

Paste the product URL into our quote form. Within 24 hours, you receive a detailed quote showing: product cost, service fee, international shipping, customs duty estimate, and total delivered price.

3. Approve and pay

If the quote works for you, approve it and pay using your preferred payment method. We support local payment options for each region we serve.

4. We handle everything

Once you pay, our team:

  • Places the order with the seller
  • Receives it at our warehouse and inspects it
  • Prepares customs documentation
  • Ships it internationally with insured, trackable carriers
  • Coordinates customs clearance

5. Delivered to your door

A local courier delivers the package to your address. You can track every stage from your dashboard.

What stores can I order from?

Virtually any online store: Amazon (US, UK, Japan, India, etc.), eBay, AliExpress, Alibaba, Walmart, Target, specialized stores, and more. If you can share a product link, we can usually source it.

What countries do you deliver to?

We currently serve customers in Nepal, India, Bhutan, Sri Lanka, Maldives, UAE, Saudi Arabia, Qatar, Kuwait, Malaysia, and Singapore -- with more coming.

Who provides warranty?

Warranty is provided by the original seller or manufacturer, not by iWishBag. We can provide order numbers, invoices, and proof of purchase to help with warranty claims.

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