Diwali service notice, 7–15 November 2026

iWishBag celebrates the festival of lights

Let there be
a little more light.

Happy Diwali. Wishing you brighter beginnings,
warm gatherings, and a home full of joy.

Devotional illustration of Goddess Lakshmi and Lord Ganesha with lit diyas

WITH LOVE, iWishBag

Plan your holiday shopping

Here’s what to expect.

07—15NOVEMBER 2026

Paused for the holiday

  • Assisted quotes

    Price estimates that need a team member’s help.

  • Human customer support

    Replies and assistance from our support team.

  • Deliveries to Nepal

    Delivery to customers in Nepal is paused.

  • Deliveries to India

    Delivery to customers in India is paused.

Open as usual

  • Automatic quotes

    Get an instant price estimate online.

  • Purchases

    We continue buying items from stores for your orders.

  • AI customer support

    Our AI assistant remains available to answer questions.

  • Warehouses

    Our warehouses continue receiving and handling packages.

  • Dispatch

    We continue sending packages onward from our warehouses. Deliveries to customers in Nepal and India remain paused.

  • Deliveries to all other destinations

    Deliveries outside Nepal and India continue as usual.

Only the services listed as paused are affected.
AI support is available throughout the holiday.

Understanding customs duty

What is customs duty?

Customs duty is a tax charged by the destination country's government on imported goods. It is calculated based on the product type, declared value, and country of origin.

Is it included in my quote?

We estimate customs duty in your quote based on the product category and value. If duties are estimated (not exact), we highlight that before you pay. Any difference between estimated and actual duty is settled on your invoice after clearance.

How is it calculated?

  • Each country has its own tariff schedule with rates per product category.
  • Rates typically range from 0% to 30% of the declared value.
  • Some items (electronics, books) may have lower or zero duty in certain countries.
  • VAT/GST is applied on top of the duty in most countries.

Can I reduce duty?

Customs duty is set by law and cannot be avoided. We always declare the true value of goods. Under-declaration is illegal and puts your shipment at risk of seizure.

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